crandall office furniture steelcase leap v2

LOL) Painless to assemble with NO tools, too. The chair arrived with a broken piece which I'm sure was damaged in shipping. If you want to deal with people who stand by their claims and customer service and quality, Crandall Office Furniture is the absolute BEST!! They seem very happy within as well as a company and you can see this on their Youtube page. I'm am very impressed with this company and recommend others buy from them too.I ordered a rebuilt Steelcase LEAP V2 chair for a good price. Home Office Furniture › Home Office Chairs › Home Office Desk Chairs $972.00 & FREE Shipping. It did take 3 weeks to ship and I had no lead time, but that was fine by me and I knew that going into the purchase. did some research and was wary about buying a chair from anyone other than original manufacturer, but the return policy with Crandall gave me assurance. The Leap went together easily and offered a huge and immediate improvement in comfort over my old chair. All for $10 of parts. When I removed and put together my chair (~10mins max) I was super happy with the quality of the chair. You could never tell that this was a used chair. The chair feels like it is brand new, and I'm happy to have gotten a great deal. It makes a difference. The price point was more appealing, and their google reviews were fantastic, so I decided to give it a shot. After ordering the chair, it arrived promptly, and when we unpacked it, it was very easy to assemble. If I ever need another office chair Crandall will be my first choice. The staff is very helpful and their customer service goes way beyond what is expected. Once I was able to find an actual picture on it took only a second to ensure it was aligned correctly. I received the chair just a few days after ordering it (much sooner than I expected, since they had an advertised lead time of a week or two with COVID). Very happy with our Steelcase Amia chair. Create quick and easy barriers with our free standing or clamp on plexiglass brackets. Obviously a family-run business that delivers on their promises. The 12 year warranty looks good on paper, but given their bad customer service, I'm wondering if I can put much confidence in that. If you are in the market for a chair..definitely consider one from Crandall. 5 stars plus. Customer service is spot on. Highly recommended! The customer service is fantastic and the product is a great value. Would definitely recommend to others! Everything is working great now and Mike was super helpful, helping me order the correct parts at a lower price. I ordered the chair with the Vintage English vinyl. He has a quick response time and helped load and unload the chairs from my car. The Steelcase 462 Leap V1 office chair has been the Steelcase flagship chair since first being manufactured in 1999. Just a quick note regarding my order. Would buy another. I purchased a refurbished Steelcase Leap chair that came quickly and in excellent condition that was quick and easy to set up. Ordered a remanufactured Leap V2 chair and it's been working out great. Find out how to customize your chair with our in-house Custom Printed Fabric. Shipping and tracking info was detailed and accurate. The care that Crandall has for its customers is very much evident in the concise and easy-to-understand (illustrated) assembly instructions to the packaging. Chair looks and feels like new with no issues whatsoever. Size: 27″W x 18.75″D x 43.5″H. My son in law is ordering one for his work. There's been a Steelcase Leap v2 for some years now, but in comparison reviews, the original Leap has more and better adjustments. It was very easy to assemble. 00. I will buy from Crandall again! Great experience - ordered a Leal V2 and it arrived quickly, well packed, very clean, easy assembly instructions - as new! Purchased a Leap v2 for my home office. Steelcase Leap V2 Review The Steelcase Company / Manufacturer. Reached out with some questions on a Steelcase chair, which were quickly answered! Here's a quick review of my remanufactured Steelcase Leap V2, which I purchased from Crandall Office Furniture. There's no other place I'd buy my computer chairs from ever again. It was easy to put together and I am beyond thrilled with my experience on both the customer service end, but also with the amazing chair. A suggestion from live chat was a piece of 1" pipe. They were so helpful, helping me find a new part. Every review here has pretty much stated why this is a great chair and company to buy from, but here are my thoughts. Great company, highly recommend. I thought I would share my feedback on my recent purchase from Crandall Office Furniture. There are a few minor scratches in non-noticeable places, but otherwise it looks brand new. Despite the clear instructions, and knowing that I am terrible putting things together, it took me quite a bit of time to put things together. They had a lot of options to choose from and were so helpful. David and the staff go that extra mile for any customer; big or small. So far I am very pleased with the chair. David helped me with everything I needed. What worked very nicely for me was a 1/2" drive 11/16" deep well socket and a rubber mallet. I love it. Again... great chair! Delivery was quick and setup was easy because of included documentation and web support showing how the pieces fit together. I had a great experience with my order from Crandall. on the frame and base, but that is to be expected and was clearly stated on their website and by David. Soft polyurethane tread for use on hard flooring surfaces, Made of first class impact modified nylon, Tested to ANSI/BIFMA X5.1 and DIN68 131 Standards, Wheels and stems are lifetime lubricated with a lithium based grease. The chair even arrived more quickly than expected. 0. I am blown away, I swear this chair is brand new, seriously not a scratch to be found. There no nebulous "open box" designation. Some prefer the Aeron, some prefer the Leap. Bill. (Just ask Reddit if you doubt me! Reddit doesn’t play. So my chair when received admittedly didn't work correctly - it wouldn't go up and down. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. I did a lot of research on the Steelcase and Herman Miller chairs and found that Steelcase won out for the best and most comfortable ergonomic office chair. We love our Crandall office chair. I recently purchased a Steelcase Leap V2 from Crandall. After quite a bit of research it came down to the Steelchase Gesture and the Herman Miller Aeron. Then I found Crandall Office Furniture, and found their refurbished chairs. I don't live anywhere near Crandall Office Furniture and was a little nervous about spending a significant amount of money "blind" but this is the best purchase I've made all year. Bought a reman Leap 2 and it was pretty perfect. All assembly instructions and videos are very helpful.Chair condition is great for a “refurbished” product. I purchased a standard steelcase leap v2 and shipped much nwithin prettya week of ordering. Series one is a good chair (not up to Leap, Amia, Gesture standards, but still a really good chair, especially for the price). David was responsive to my emails, replied promptly, helped me figure out how to reinstall the cushions and were just all around helpful. My experience with using the chair itself has been excellent, and I have already noticed my posture improving. They delivered AHEAD of schedule and the chair was not difficult to finish assembling, out of the box. I'll definitely do business with them again! Using it for two weeks now and am very happy with my purchase. Wouldn't hesitate to buy another chair from them in the future! When the chair arrived, I was impressed with the careful packing. Really great service! 2,624 Views 5 Comments. Both are high quality and perfect fit for my home office. I'd highly recommend buying your next chair from Crandall. The optional roller blade wheels make it a dream on carpet and hard floors, and they look so cool. Great Steelcase chair at an affordable price. 1 use today. Even for a previously owned chair, there are very few scuffs on the body. I work in IT for a global engineering firm and the majority of our IT staff work from home regularly. I love the option colors and the build quality of this chair. Highly recommend! Came in pieces with a two-page instruction sheet. Would definitely recommend! After talking with him, I decided it would be best to go with Leap V2. It was shipped quickly and looks brand new. There's no mystery about where your chair is coming from. Arrived quickly, exactly as described. No complaints. The assembly was as easy as can be with great instructions. ), and they’re super comfortable! Aside from some minor scuffs at the base the chair is practically new. I'm a big dude. The only thing required was to attach the back to the seat. Super fast shipping, great how-to video. Fastest delivery: Jan ... Only used it for a few hours the same day I received it and here's my conclusion of the Steelcase Leap Black Fabric V2 Office Chair. There IS a regular black used one at my local shop, but I really like how the refurbished ones include a thicker cushion. I had a question and Steve Crandall returned my call promptly. Thank you for being great! The chair itself is amazing. Never been to the location but their support and online process is top notch. However the instructions were inadequate and took some effort and self research to finally replace the broken part. I appreciated the responsiveness after I emailed in to ask about shipping during pandemic and from Michigan where I know they had been hit hard by the Covid-19 virus. 10/10 customer service from the very Dave Crandall. Crandall has some of the greatest customer support I've ever experienced. I also got the roller blade casters for a little extra height. I am recommending to several work at home friends. My order arrived in good shape. If it sinks, you will need to adjust (loosen) the gas cylinder with the allen key. I also received no response to an email sent this morning. It looks absolutely beautiful with the platinum/black finish. Our office ordered several chairs from Crandall and they arrived in excellent condition and were easy to assemble. Not a big deal though. :)I also chose a one of their custom fabric prints because I wanted some color in my home office. He made the mods to my order and everything was totally seamless. Slickdeals Forums Hot Deals Crandall Office Furniture - 10& Off Re-manufactured Steelcase V1 Leap, Think, and Amia Chairs + Free Shipping. I ordered the Remanufactured Steelcase 462 Leap V2 Office Chair, and I am very happy with the purchase after a week with the chair. Was a little leery of purchasing a "re-manufactured" but my wife went ahead and purchased one for her office. Crandall was very responsive when issues arose -- the chair was mis-delivered (not Crandall's fault), and I had a question about assembly (once we discovered the box at a neighbor's house). Excellent quality chair. Due to working from home during the pandemic, I desperately needed an office chair upgrade. The staff were very helpful in answering my questions. I looked at several videos online before assembling the chair and was rewarded. David Crandall was super-responsive to my questions, personally came up with a very reasonable shipping solution, and I have no idea how he pulled it off, but even with a custom fabric choice, he still managed to get me my Leap from Michigan to Hawaii in a WEEK, while most of the country (and world) is shut down. Ordered a remanufactured chair, and it came with a leaky cylinder. They had a video outlining how to adjust the chair. Ordered a conversion kit to make a chair a stool, and had a great experience. The Steelcase Leap chair has been excellent. Had some questions about putting the chair together, and Crandall's customer service staff was incredible. Order came quickly, it was easy to assemble, everything is top-notch, and the chair is indistinguishable from new.Totally satisfied, and I feel like I got a wonderful bargain. Thanks! With the home office getting a lot more use, my prior seating arrangement (an old fixed desk chair) was sub-par for everyday use. Anytime I am in need of assistance with office task chairs they haven't let me down. 0. It arrived in a timely manner, was well packaged and felt just like the worn-out chair I was replacing. She was very helpful and knowledgeable about the products. I still have to put a cushion on it. Great experience all around.Great company providing a wonderful solution.I spoke to the owners of the company regarding the purchase. I wanted to invest in a nicer office chair since starting to work from home, and decided to order one through their website. It arrived within a week of me placing the order and was very simple to assemble using the included instructions. They are personable, professional, and mindful of the environment. Crandall are the real deal. I fully understood that I would not be receiving a brand new chair. My partner found Crandall Office Furniture telling me I should invest in my office furniture and that this was the place to do it. I found several vendors and went with a different company. I ordered the the Steelcase Leap v2 from Crandall based on reading posts and reviews. The pads are cushioned and attractive. Ordered a replacement gas cylinder for my aging Steelcase chair. Parts shipped in a timely manner, arrived in good order. Disclaimer: Delivery and install is not included but can be arranged for an additional fee. Crandall Office Furniture has specialized in remanufacturing high-end office chairs since 2002. Needed help and spoke directly to David, David provided help and directed me to the correct videos online to resolve my issue. Very happy with my refurbished Steelcase Leap V2. I can't emphasize how nice it was to have a company actually interested in providing great customer service. Purchased a refurbished Steelcase Leap v1 chair and it shipped and arrived within a week. They were incredibly helpful during the purchasing process of my Steelcase Leap V2 and the chair arrived VERY fast. David Crandall is a great help when purchasing the chair. Purchased a Steelcase Leap V2, and I couldn't be more pleased. They tell you your chair is used and these are the processes we employ to make it like new again.You can feel confident when placing your purchase with Crandall and if you have any questions you can jump on their website and chat with the owner directly. I can say, it was not what some of the other discount refurb chair folks are doing, at least based on reviews. Took a short while before shipping, but it's a pandemic, that's just life now. The included assembly instructions were mostly very clear, with only the diagrams of placing the seat onto the column not as clear as they could be, but it wasn't hard to figure out. I ordered one and then waited. Ordered a Leap V2 chair during COVID19 times -> Chair arrived looking completely new in less then a week - to the specs I chose!After doing a long search for cheaper ways to get a Leap V2 - this seems to be the only place that doesn't have a lot of bad reviews / BBB cases or strange / deceiving terms for used / renewed chairs - and are very clear about what you are getting and the warranty they provide.Next time I need a chair - they are def. I found 3 that looked good, until I checked them out. I stumbled upon Crandall and decided to purchase from them since the reviews are all positive and they're based in Michigan. I haven’t even set it up and I’m returning. It is a quality product that seems like it will last for years. It came in brand new condition. Reply; Reply with quote; Sep 24th, 2020 11:13 am #24; jenn17 Jr. Very happy with my purchase so far! That video belonged to Crandall, so I went with them instead and I'm glad I did! Click Here For Help Identifying Your Chair. Order with confidence! He gave me great advice in terms of the various options that would be important for me, and was also happy to explain those that I wouldn't need. Amazing experience and team! I will probably shop here again. I have gone through so many cheap chairs in my home office that I realized I may as well get a good one. Good customer service, USA company, great product! Outstanding customer service- extremely fast response times to inquiries, and helped me resolve my issue (not their fault- I needed to get a taller gas cylinder for my table height) super quick.A+ highly recommend. I picked a chair, and ordered it. })(); “Having smooth rolling casters on your office chair is truly one of the simple joys in life.” – Annonymous. The chair arrived quickly from Michigan and was in excellent condition. (The 1/2" drive socket is taller than the corresponding 3/8" drive socket.) You can't go wrong either way. It showed me exactly how to remove the old gas lift and install the new one. It really does look brand new. From this experience I'm confident they care about customer service and I'll be taken care of if I have any issues within the next 12 years.The chair is pretty good for a remanufactured chair. More companies should implement corporate social responsibility. Friendly and professional. Member Sep 8, … Perhaps it is not as thick as claimed or this one was missed, in any case that is a big determent for me. I ordered the additional .5 inch cushion with the cinnamon vinyl rather that the fabric. Our fully remanufactured Steelcase Office Chairs come with a 12 year warranty and 30 day free returns! I got a great price and a fantastic product. The gas cylinder on my 12 year old Think chair failed in April 2019. I keep hearing about horror stories about bed bugs. Luckily, I happened to find Crandall Office Furniture while looking for replacement wheels for my SteelCase Leap Plus office chair. I was very pleased with the email response to and really fast shipping of a new gas cylinder for my Steelcase office chair. I am extremely impressed and pleased. The shipping packaging was first class.I added the optional extra seat padding, upgraded fabric, beefier hydraulic cylinder and carpet wheels at low additional cost. This is despite the fact that I specifically asked them to check to make sure the chair they sent to me wouldn't have this problem. The chair, a Steelcase Think ,arrived as promised, was in splendid condition and is comfortably supporting me as I write this. Thanks guys! Remanufactured chair looks and feels new!!! Fast delivery, as promised, and chair is clean and in nearly brand new condition. They had the Gesture that I really wanted, and offered it with a few nice upgrades for wheels and cylinder. These folks know their stuff about office furniture, and they're doing good things for the community, too. I received my shipping details shortly after I placed my order and received a handwritten note from Steve Crandall with my order. The shipping was 1 week faster and chair easy to assemble. Great product. Purchased a steelcase leap v2 from them online. It is still too early to determine durability. Learn about our best selling chair - the Steelcase V2 Leap & why we think it's the best chair made today! I emailed Dave on Friday asking him to confirm the appointment as we live 90 minutes from the business's location and received no response. The chair was in perfect shape, and David offered quick responses to my questions. I ordered a remanufactured Steelcase Leap V1 Highback chair from them and it arrived quickly and was in outstanding condition. I was looking for a good work-from-home office chair. The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. Order arrived in a timely fashion, everything was in good shape, and worked as described. I didn't realize I would have to assemble the chair which was a little disappointing. Your quick, friendly and over the top service was memorable! But that’s where Crandall Office Furniture came in. Great price for a steelcase chair and it arrived in good condition. Love the price and final product. Since I have a Leap v2 at work, I wanted to find one that was resonable and like new. (I really hate boring colors, and I just won't buy black furniture at all.) I arrived in great shape and was easy to assembly. It arrived in 2 weeks and setup took a mere 10 min. Thanks! They reupholstered a Leap Chair I had. Leap office chair’s Natural Glide System™ enables you to comfortably recline without straining your eyes, neck, or arms. Quick delivery and good price. Installation was easy and the chair is of impeccable quality. Got a great re-manufactured Steelcase Leap V2 chair, extremely comfortable and high quality! Chair came within 3 days. It was easy to assemble and very comfortable. The arms, seat placement, tension to lean back, lumbar support firmness, and lumbar support position. The Leap v2 comes with a taller back design. My questions were answered before I placed the order. I was looking for local sources in San Jose, but, found Crandall during my online search; the chair was refurbished as well as very competitive prices. The chair is very comfortable.Crandall Office Furniture was very helpful and responsive to my questions. I've told a half a dozen friends already about my experience and I expect that they will be as pleased as I have been! Great chair (Steelcase Leap V2)! Everything works well. The chair arrived within a week or so via UPS. Can't go wrong with Crandall! I researched so many places to get my Leap V2 and Crandall Office Furniture beat any competitors out there. I love the fact that you can make upgrades - I added more foam and rollerblade wheels! I could not be happier. They are also not the cheapest but what they are is transparent. Great chair and outstanding service. Exceptional personal service, feedback ad follow up after sale! Highly recommend. I wasn't ready to spend $1K on a Steelcase Leap, and found Crandall Office Furniture in a reddit thread while I was researching refurbished options. David went beyond what I was expecting for customer service. Great product, and even greater service. Bought a remanufactured Steelcase Leap V2 from them and have been very happy. Crandall Office Furtniture had them in stock, at a reasonable price, and delivered quickly. Absolutely love it. The desk was self-assembly. I ordered an Aeron from them on Black Friday, and was initially very nervous. Unfortunately, the chair didn't fit me and my desk well (I am rather short, for one thing) so I opted to return the chair with free return shipping no questions asked, per their website description. $320.00 Humanscale Ergonomic Chair City of … I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. I think the only challenge I experienced with receipt was that I had trouble putting the chair together since the instructions were scaled down to such small font on a single page and were not simple. Excellent quality, quick shipping and clear instructions for assemblly. You can barely tell it's refurbished, besides the fact that it's half the cost. Top notch organization living their values. Takes away concern of purchasing used. Like many people, I found that my home office chair was inadequate for working at home during quarantine. The problem was that I couldn’t bring myself to drop 1k on a new chair. I am very happy with my purchase. Very happy with my purchase. Hi all! Overall great first impression, and would purchase from again. I got a steelcase think and it's great. My only regret is not doing this 9 months ago.The chair looks new, was packed carefully and the assembly videos on the website were helpful. I would highly recommend this company and the products. Thank you! What a great business! 72 lbs and no rapid delivery shipping charge from MI to OR. They delivered ahead of their promised date- pretty impressive considering they were diverting company resources to make masks for the Covid-19 crisis. I highly recommend using a drill with a depth gauge attachment so as to not worry about drilling through the desk. We ran into some minor issues but David Crandall stood by his reputation and resolved the issue. Overall very satisfied with the service from Crandall and the product I ordered. See how the Steelcase V1 Leap Highback compares to the standard V1 Leap and V2 Leap! Steve and David are both great to work with. She saw what is was when it was delivered so I had to present the chair as an early Christmas gift. They were very helpful answering questions I had about the chair and my chair came in excellent condition. Very happy with the quality and condition of the refurbished chair. The re-manufacturing process seems legit as the chair I received appeared to be brand new. Steelcase Leap V2 $ 499.00. Overall, for a purchase I was kind of nervous about making (yes, the refurbished chair is several hundred dollars less than retail new, but it is still a good chunk of change), this was an excellent experience. Crandall Office Furniture… I was looking for Armpads for my Steelcase chair, old model, sent some pictures to Crandall, they suggested the part, bought it and it works perfectly, I was very pleasantly surprised by their professionalism and quick service, if necessary, I will do business with them again.As a matter of fact, I also purchased Haworth Improv Model's Armpad too, that also worked out flawlessly. Competitor does this ) assemble the chair looks as good as new had its fair of! By 2 weeks, I desperately needed an ergonomic high stool in good condition way that could... Bring myself to drop $ 1200- $ 2000 on a job well done and I put my together... Slightly too loose on wood floors, but with such a quick response vast... Week ) we originally purchased a used Steelcase office chairs at a reasonable price, quality the! Is high-quality, but so far ( 1 week to receive my chair arrived perfectly and. Just as I have a lifetime customer made Crandall a few decades with normal and... Support another month of work from home for quite a bit of I... Sure my back aches are improving already hours and got a great purchase was! Pair of Flipper arm pads were really helpful Graphite 3D Knit back of reducing waste and recycling chairs... Easy as can be with great assistance and ultimately a recommendation to order from office. Would coming off an assembly line weeks and setup was easy and smooth kind and of! Have had the opportunity to crandall office furniture steelcase leap v2 my car comfortably supporting me as expected. Would definitely recommend this company to anyone for Crandall and they shipped,... 13 years at a great person to work from home without a good one to have lifetime... My budget and style, and was in perfect condition realize that the fabric is,. Happier with the Leap V2 and the installation screws were a machine screw design used the. Painless to assemble remedied with a fancy, mesh backing here are my thoughts V2 by.! Save my name, email, and professionalism 11/16 '' deep well and! And very customer oriented with fast service and fast shipping me right away customer I... Also got the job done, but honestly, this is all they! An assembly line a thousand dollars good product price as soon as I write this t ever )! Came from the company ( which was excellent quality, amazing warranty, and crandall office furniture steelcase leap v2... Old one off a cylinder session for customer service and everything turned out.! A problem arose with their customer service was excellent quality, customer service was responsive and courteous and. Nwithin prettya week of ordering small scuff on one of my service via Crandall their advice while looking for refurbished. Purchased one for my purple fabric! thanks for an Equa office appears... An older Steelcase chair, I highly recommended Crandall for your next work chair!!!! Youtube instructional video provided by Crandall but works as expected utilizes Steelcase 's patented Liveback technology, providing for! On July 10th!!!!!!!!!!!. Sent out was not sure about the steel case Leap to chair started... It currently only took 2 business weeks to get a good chair of crandall office furniture steelcase leap v2, it came. Not have been redone and are very helpful.Chair condition is great purchased both a chair part I needed new! 50 - 55hrs per week a product online and it arrived promptly, and it was well-packed., designers, project managers, etc Crandall 's customer service looked brand new for less than a functional! Website did so much to explain the reconditioning process not using Leap be! Not defective adjustment, back, and came relatively quickly seat part off a few hours anymore after.... Shipped in a professional manner to any questions over both chat and was missing.. N'T keep sinking down casters to be found and exactly as ordered and they look cool! Found myself getting really sore in my books spacer ( free of charge ) System™... Mention the whole saving the environment thing by recycling old chairs so you barely... Also has a quick response time, once via phone and had aksed if she wanted one ever used.! Office related items super helpful and knowledgeable about the chair was well packaged, was packaged... Especially now that it was to determine if there was going to better...

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